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Shipping & Returns

Shipping 

We make every effort to deliver your order as soon as possible. Orders that are placed on working days before 12:00, we try to ship the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. An indication of the delivery time is given in the delivery times tables on this page. If, for whatever reason, we cannot meet this delivery time, we will of course inform you as soon as possible.

Delivery takes place via the parcel delivery PostNL. In general, the delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.

Shipping schedule

Order placed on

Ordered before 12:00

Ordered after 12:00

Monday

Shipped Monday

Shipped Tuesday

Tuesday

Shipped Tuesday

Shipped Wednesday

Wednesday

Shipped Wednesday

Shipped Thursday

Thursday

Shipped Thursday

Shipped Friday

Friday

Shipped Friday

Shipped on Monday

Saturday

Shipped on Monday

Shipped on Monday

Sunday

Shipped on Monday

Shipped on Monday

The Netherlands

Shipping fee Netherlands

Free shipping from

Waddeneiland Fee

€4,99

€50

€6,-

ZONE 1

Country

Shipping fee

Free shipping from

Est. shipping time

Belgium

€ 9,99

€ 75

2-4 days

Germany

€ 9,99

€ 75

2-4 days

Luxembourg

€ 9,99

€ 75

4-9 days

ZONE 2

Country

Shipping fee

Free shipping from

Est. shipping time

Denmark

€ 14,99

€ 90

3-5 days

France

€ 14,99

€ 90

2-4 days

Italy

€ 14,99

€ 90

4-8 days

Austria

€ 14,99

€ 90

3-5 days

Slovakia

€ 14,99

€ 90

4-8 days

Spain

€ 14,99

€ 90

4-8 days

Czech Republic

€ 14,99

€ 90

4-8 days

ZONE 3

Country

Shipping fee

Free shipping from

Est. shipping time

Finland

€ 19,99

€ 110

3-5 days

Hungary

€ 19,99

€ 110

5-8 days

Ireland

€ 19,99

€ 110

3-5 days

Poland

€ 19,99

€ 110

3-8 days

Portugal

€ 19,99

€ 110

3-8 days

Slovenia

€ 19,99

€ 110

4-8 days

Sweden

€ 19,99

€ 110

3-5 days

ZONE 4

Country

Shipping fee

Free shipping from

Est. shipping time

Bulgaria

€ 24,99

€ 125

5-9 days

Romania

€ 24,99

€ 125

5-9 days

Greece

€ 24,99

€ 125

4-8 days

Latvia

€ 24,99

€ 125

4-8 days

Lithuania

€ 24,99

€ 125

4-8 days

Returns

It may happen that you want to return an order. Perhaps because you do not like the product or another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. Please consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the business with all accessories supplied and – if reasonably possible – in the original condition and packaging. To exercise this right, please contact us at info@seoul-glow.com. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is well packed when returning.

Exchange product?

Do you want to exchange your product? That’s no problem at all. You can contact info@seoul-glow.com for this. You do, however, bear the costs for returning the product.

I have provided a wrong delivery address!

Accidentally entered a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.

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